Telehealth App To Keep Patients And Families Informed


  • Hospice of Davidson County launched a telehealth platform to keep patients connected with their families.
  • Using TopCloud technology, the app can be used in smart devices.

Hospice of Davidson County launched a telehealth platform for its patients and families that keeps them connected. Utilizing technology via TapCloud, the app provides additional access to the Hospice of Davidson County care team between visits.

Hospice provider has been offering this optional service for three months. It connects its patients and their families irrespective of their location across the county, state and country. The TapCloud app can be downloaded on a smart device easily. Once downloaded, it will allow direct communication with the patient’s Hospice of Davidson County clinical care providers. It will also allow permitted family members and loved ones to access up-to-date communication daily. Plus, this app will allow the care team to speak directly with the patient and/or family, providing them daily care plans, instructions, and medication reminders.

Jennifer Everhart, chief clinical officer for Hospice of Davidson County, says:

“We’re very excited to offer this new technology to all of our patients and their loved ones. Patients in our community may have family members or loved ones located in other cities, states or even countries and this technology keeps them up-to-date with real time information concerning their loved one’s medical care allowing them to be a part of the care plan for the patient no matter their location. The app is very user friendly and also allows patients and their loved ones to have real time communication with the hospice care team at any time of the day or night allowing us to intervene before complications arise.” 

Hospice of Davidson County cares for over 160 patients every day in a variety of locations that include private homes, Hinkle Hospice House, and long-term care & skilled-nursing facilities.